PRIVACY & COOKIES POLICY

  1. First thing first
    We only use your data to improve your experience when visiting Tirule. 
  1. Collecting your data
    We will only collect details that you provide to us willingly, for example at checkout or signing up to our service. Your details will only be for internal use so it will not be shared with anyone outside our organisation.

  1. Super Safe
    Your Data is Protected 24 / 7

     Everything we do at Tirule is about you! We take our customers' privacy and security very seriously and we are 100% committed to protecting it so you can shop away without any worry. If you have any questions about how we protect your privacy, just drop us an email at customer.service@tirule.com

COOKIES:
Tirule uses cookies to analyse how people use our website so we can provide you with a better customer experience.

When you visit our website for the first time, we will ask for your permission to place cookies on your device. You have the choice to allow cookies, manage cookies or disable it. 
What is a cookie?
A cookie is a small text file which is downloaded and stored on your computer or mobile device by websites that you visit.

Your browser accesses the cookie file only when you visit the website that generated it. This helps to ease your navigation by automatically logging you in and remembering things like your preferences and what’s in your shopping basket. Cookies allow websites like ours to deliver a personalised shopping experience.

The information stored within any given cookie can only be accessed by the website that created it and cookies are limited to communicating only the information that you have disclosed to the website.

HOW WE USE YOUR DATA
We are committed to protecting your privacy. It is important that you understand how we look after your personal data and how we make sure that we meet our legal obligations to you under the data protection rules and regulations in the UK.

If you have any questions in relation to this policy or generally how your personal data is processed by us, please contact our Customer Service team by customer.service@tirule.com or post by:

Tirule
PO Box 352
Manchester
M22 2FA

Our privacy applies to any personal data that we collect about you when you:

  • visit our website;
  • purchase products from us;
  • contact us, for example by email, post or through submitting a form on our website.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?
If you have an account with us or make a purchase online with us, or enter a competition or respond to a survey with us, we collect your name and contact details (including your address, telephone number, details about your order, and your billing information (where you are purchasing products).

In case of a merely informative use of the website, i.e. if you do not register, buy something, or disclose to us your data in other ways, we collect only the information your browser transmits to our server. If you visit our website, we collect the data below which are technically necessary for us to show you our website and ensure its stability and security (the legal basis for this is Art. 6 paragraph 1 clause 1 point (f) GDPR): 

  • IP address
  • Date and time of your inquiry
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (actual page)
  • Access status/HTTP status code
  • Transmitted data volume
  • Website from which the request is received
  • Browser
  • Operating system and its interface
  • Language and version of the browser software. 

PayPal
If you pay for your purchases from us using PayPal, your personal data are disclosed to PayPal. If you have not yet opened a PayPal account, you will be asked by PayPal to do so in the course of the payment process. When using or opening a PayPal account, you must provide PayPal with, among other data, your name, address, telephone number and email address. The legal basis for the disclosure of the data is Article 6 paragraph 1 point (a) GDPR and Article 6 paragraph  1 clause 1 point (b) GDPR.

The operator of the PayPal payment service is:

PayPal (Europe) S.à r.l. et Cie, S.C.A.
22-24 Boulevard Royal
L-2449 Luxembourg

Email: impressum@PayPal.com

When choosing the PayPal payment option you consent to the disclosure of your personal data such as name, address, telephone number and email address to PayPal. PayPal's privacy policy will indicate what other data will be collected by PayPal. It can be found under: https://www.PayPal.com/de/webapps/mpp/ua/privacy-full

Stripe
On our website we offer payment via Stripe and the associated payment methods. The provider of this payment service is

Stripe Payments Europe Ltd
The One Building
Lower Grand Canal St
Dublin 2
Ireland

Contact: support@stripe.com

(hereafter: Stripe).

If you choose payment via Stripe, the payment data entered by you are disclosed to Stripe. The disclosure of your data to Stripe takes place on the basis of Art. 6 para. 1 clause 1 point (a) GDPR (consent) and Art. 6 para. 1 clause 1 point (b) GDPR (processing for the performance of a contract). You have the option to withdraw your consent to the data processing at any time. A withdrawal does not affect the validity of past data processing operations. All data necessary for payment processing will be used exclusively for the execution of the payments and transmitted following "SSL" procedures.

Stripe also might carry out an identity and creditworthiness check. In this process the data provided by you for the purchase are compared with the existing data of a credit rating agency. These data are processed based on an explicit consent granted by you, the legal principle being Art. 6 para. 1 clause 1 point (a) GDPR. In accordance with Art. 7 para. 3 GDPR you may withdraw the granted consent effective for the future at any time and for any reason.

You will find detailed information about the privacy policy of Stripe under: https://www.clearpay.co.uk/en-GB/privacy-policy

(5) We will disclose your contact data also to the responsible shipper if this is necessary for processing your order (here: delivery of the merchandise).

(6) Based on the rules and regulations of commercial and fiscal law we are obligated to store your address as well as your payment and order data for the duration of ten years. However, we restrict processing after two years, i.e. your data will be used only in order to comply with legal obligations. The legal basis for this is Article 6 paragraph 1 clause 1 point (c) GDPR.